• Free Delivery on all orders over €39
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Placing an Order

How Long Does an order take?

If all items are in stock we aim to dispatch within 1-2 days of receiving your order (dispatch may take a little longer during busy periods).

Lead times can increase to 4-5 working days for dispatch if a product is out of stock. 

Standard delivery is by DPD Couriers and your order should arrive within 24 hours of dispatch (Monday - Friday). You will receive an email and/or text message with a 2 hour delivery slot on the day of delivery. 



Is your website 100% secure?

Shopping securely on our website is one of our top priorities and we have systems in place to ensure that our websie is 100% secure.  The site uses a high-grade encryption.

What payment methods do you accept?

We accept Visa, Visa Debit and Mastercard through our 100% secure online ordering system.  All debit and credit card holders will be subjec to validation and authorisation by us and the card accepted.

Our payment providers are Realex and Paypal.

When will I be charged?

If your card or Paypay method is authorised, payment will be taken immediately.  You will shortly receive an email from us to confirm the payment was successful and your order has been placed with us.  Should your card not be authorised payment will not be taken and order will not be processed.

My card doesn't seem to be working?

If you experience a problem with your card, please double check the details you have inputted at the checkout ensuring all card types, numbers, etc have been entered correctly.

What delivery methods do you offer?

All IRISH orders are shipped by DPD first class delivery service providing next working day delivery once order has been despatched.  All other deliveries, outside Ireland are sent by registered post and take anything from 3 - 14 working days delivery depending on destination.


Is the delivery charge per order or per item?

Each delivery option is a one off charge regardless of the number of items ordered, which means you are charged only a standard charge.  Please note that purchases over €59 secures free delivery charge.

What happens if I miss my delivery?

You will receive a text from DPD and if you miss your delivery three more attempts are made.  Failing this the order is brought back to your nearest depot and sent back to FDS after that.


How do I know what size a costume is?

We know how frustrating it is to buy a costume and it not fit properly, please see our size chart for guide on measurement.  Also the size of a costume is indicated in each individual costume description.  Most costumes have the option to select a size, which can be selected from the "size" drop down box.

Do you offer different sizes?

Yes, we cater for sizes from Extra Small to Extra Extra Large in Ladies and Small to Extra Large in Mens.

If the costume doesn't fit can I return it?

If you are unhappy with your purchase, you can simply return it to us within 7 days of receipt of your order in the condition that it was dispatched to you.  Please download and complete a returns form that can found in our returns and shipping section.

Ordering Products

How do I order products?

We have designed our website to provide simple navigation and to suit your preferred choice of browing.  Select a category from the left hand menu.  Each category contains various themes to refine your search.  Alternatively, if you know exactly what you are looking for, type the product, ie. 'superman' or product code into our search box.  Once you have found what you are looking for simply click the checkout button and follow the step by step instructions.

You can search for products using our search tab at the top of the page where you can simply type in a search term.  The website will then pull up related products for you to browse.


Are the store and online prices the same ?

Please note our Retail Store range and prices can differ from what is available online.


How can I contact you?

You can contact us at:

The Fancy Dress Store, Birch Avenue, Stillorgan Industrial Park, Stillorgan, Co Dublin, Ireland

Telephone:  00 353 1 2805822

Email:  info@fancydressstore.ie

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